for Sports and Fitness Services
This document, the provisions of which are governed by Articles 633 and 641 of the Civil Code of Ukraine, is a public offer of FITNESS ZDOROVIA Limited Liability Company (hereinafter referred to as the Service Provider), represented by Kateryna Serhiivna Ivasenko acting on the basis of the Power of Attorney dated 29 August 2019, to the individuals who have absolute civil capacity (hereinafter any of these individuals is referred to as the Client) to enter into an agreement to provide the Client with sports and wellness services (fitness services), hereinafter referred to as the Services, in the BODYART / FITNESS Sports Club (hereinafter referred to as the Club) on the terms and conditions specified in this Agreement and any annexes hereto (which shall be an integral part hereof), in accordance with the selected scope of sports and fitness services posted on the Club’s website www.bodyart.fitness (hereinafter the Website).
The scope and cost of the Services provided by the Club under the Agreement is determined by the price list, which shall be an annex hereto and posted on the Website.
The offer shall be valid upon being posted by the Service Provider on the Website, shall be unlimited and may be changed or revoked by the Service Provider at any time without the consent of the Client or any other persons.
The current version of the Agreement shall be available in the Club and on the Website and shall be obligatorily provided to the Client for review before its final acceptance by the latter.
The offer shall be terminated upon its withdrawal by the Client in any way or upon shutdown of the Website.
1. Subject matter of the agreement
1.1. The Service Provider shall hereby provide the Services to the Client in accordance with the terms and conditions of the Agreement, any annexes and the price list hereto.
1.2. The Services shall be provided at the BODYART / FITNESS Sports Club located at 3 Mechnykova Str., Kyiv, the premises of which are specially designed and equipped with appropriate technical means for organising and carrying out the sports and fitness activities and providing other related services.
2. Agreement Execution Procedure
2.1. The Agreement shall be considered executed in accordance with the procedure specified in Art. 642 of the Civil Code of Ukraine, and shall enter into force for the Client upon completion of any actions provided for in Clause 2.2 hereof by the Client, which shall constitute an absolute and unconditional acceptance by the Client of the terms and conditions of the Agreement in full, without any exceptions or limitations.
2.2. Having read and understood the provisions of the Agreement and the cost of Services and/or having chosen the type of Club Card, the Client shall:
— sign an application for joining the Agreement in accordance with the template approved by the Service Provider and submit the application to the latter;
— pay, personally or through another person, the cost of the Services in accordance with the current tariffs of the Service Provider.
2.3. Upon receipt by the Service Provider of the application signed by the Client and the due payment from the Client, the Agreement shall be deemed executed and shall enter into force for the Client and the Service Provider.
2.4. Any action of the Client specified in Clause 2.2 of the Agreement shall certify that they are read, understood and agree with the terms and conditions of the Agreement in full. Confirmation of absolute and unconditional acceptance by the Client of the terms and conditions of the Agreement shall be the payment by the Client (personally or through another person) of the Services that shall indicate the final acceptance of the offer of the Service Provider by the Client.
2.5. The Agreement executed by the Client’s acceptance of the Service Provider’s offer shall be the legal force equal to the agreement executed by its bilateral signing as a single document in hard copy.
2.6. The terms and conditions of the Agreement shall be the same for all Clients and Clients are not entitled to make any changes to them, which shall also mean that the Client can accept the Service Provider’s proposal only as a whole, without the possibility to waive, change or supplement any provisions of the Agreement.
An acceptance of the Service Provider’s offer on behalf of another individual shall mean an acceptance when the person, whose Client information is provided by filling out an Application for Joining, and the person paying the cost of Services are different individuals.
2.7. The acceptor shall be liable for the accuracy of the information (personal data) provided by the acceptor when accepting in favour of a third party.
Acceptance on behalf of another individual can be made upon 100 % prepayment.
The Acceptor shall not be entitled to terminate the Agreement executed on behalf of another individual without the consent of the latter, if they wish to use the Services.
3. Price and settlement procedure
3.1. Prices for the Service Provider’s Services provided hereunder shall be specified depending on the types of Club Cards in accordance with the current tariffs indicated in the price list.
3.2. The Client shall pay the cost of the Services in the national currency of Ukraine.
3.3. The Client shall make 100 % prepayment for the Services in one of the following ways:
— wire transfer from the current account of the Client to the current account of the Service Provider specified herein;
— depositing cash over-the-counter;
— payment using the Client’s bank card.
3.4. Payment shall be considered made upon crediting money in the appropriate amount to the current account of the Service Provider.
4. Provision procedure and scope of the services
4.1. The Service Provider shall provide the Client with the Services in the Club in the manner prescribed by the Club Rules (hereinafter the Rules) subject to the presentation of a Club Card issued to the Client (hereinafter the Club Card).
4.2. The Service Provider shall commence providing the Services directly from the date of activation of the Client’s Club Card. The Club Card shall be activated automatically at the first use of the Club Services by the Client, but within 90 days from the date of submission of the Application for Joining by the Client. If the Client has not started using the Services within 90 days from the date of the Agreement, the Club Card shall be activated automatically.
4.3. During the period of validity of the Club Card, the Client shall be entitled to use a number of basic services (the cost of basic services is included in the cost of the Club Card), as well as to use additional services if they are paid according to the price list (the cost of additional services is not included in the cost of the Club Card).
4.4. Upon expiration of the Club Card, the Client shall be considered as having received the Services, and the Service Provider has provided the Services properly and in full.
4.5. The Club Card shall be the property of the Service Provider and subject to return by the Client to the Service Provider (an authorised employee of the Club) on or before the last day of its term, except where the Client decides to extend the validity period of their Club Card.
4.6. The Service Provider reserves the right to change the open hours of the Club in case of either of the following circumstances (which shall not be considered a violation or a change of the terms and conditions hereof): competent authorities assign certain days as holidays (bank holidays) or days off; there are circumstances, including those related to the technical and sanitary condition of the Club premises, which the Service Provider considers as such that may harm the Client’s health or life. The Service Provider shall notify the Client of the changes by posting relevant information on the official website of the Club or otherwise.
4.7. If the Client exercises the right to terminate the Agreement unilaterally or refuses to receive the Services, the payment made by the Client or another person on behalf of the Client shall not be refunded to the Client or any other payer, except as provided hereby.
4.8. If the Client does not visit the Club, use their Club Card or use it to the full extent due to business trips, illness, pregnancy or any other reasons, the Club Card expiration date shall not change (its expiration date shall not be postponed to a later date).
4.9. The Client shall be engaged in physical training and sports at the Club at their own risk and be solely liable for their health. The Club shall not be liable for the Client’s failure to follow medical contraindications or for any accidents (including injuries) of the Client during a visit to the Club.
5. Rights and obligations of the parties
5.1. The Client shall be entitled to:
5.1.1. Receive the Services on the terms and conditions and in the manner specified by the Agreement in accordance with the type of Club Card selected by the Client;
5.1.2. Order and receive additional services (for an additional fee);
5.1.3. Address the Service Provider (authorised employees of the Club) for clarifications about the details of the Service provision;
5.1.4. Participate in loyalty programs for the clients of the Club;
5.2. The Client shall:
5.2.1. Pay the cost of the Services in a timely manner and in full within the type, category and term of the Club Card selected by the Client;
5.2.2. Pay the cost of additional services selected by the Client in a timely manner and in full;
5.2.3. Never transfer the Club Card to any third parties for its use in the Club;
5.2.4. Be liable for any damages caused to the Service Provider, any third parties or their property while visiting the Club;
5.2.5. Provide the Service Provider with their health certificate upon request;
5.2.6. For the Club Card receipt, sign up with the Club by providing an identity document (and in case of Application for Joining on behalf of another person, provide reliable information about this person with a copy of their identity document), submit an Application for Joining, take a photo and get a personal Club identification card certifying the membership in the Club.
To receive one-time services (not in the scope provided by the Club Card), the Client shall sign up with the Club by providing an identity document and submit an Application for Joining;
5.2.7. Minors shall be entitled to receive the Services on the basis of the Agreement executed on their behalf by the legal representative of the minor who consents for the visits of a child to the Club. In this case, the legal representative shall provide documents proving their identity, the identity of the minor and confirming the right of representation by law. Legal representatives shall ensure that the minor signs up with the Club, including filling in personal data, photography, etc;
5.2.8. The legal representative of the minor hereby certifies that they and the minor have no medical contraindications to visit the Club and receive the Services and fully accepts liability for their own health and the health of the minor represented by them as visitors to the Club.
5.3. The Service Provider shall be entitled to:
5.3.1. Prevent the Client from entering the Club premises if the Client’s behaviour gives the Service Provider’s employees a reason to believe that the Client is impaired by alcohol, drugs or medications that obviously affect consciousness and reaction speed of the Client;
5.3.2. Express to the Client that the latter violated the Rules, and in case of two or more violations, remove the Client from the Club premises and ban the Client from visiting the Club without any compensation (with the seizure or deactivation of the Club Card), which shall not be considered as a violation hereof;
5.3.3. If the Client commits any violations against the Service Provider (authorised employees of the Club), other clients of the Club or their property, as defined by the current legislation of Ukraine, refuse, at its discretion, to sell the Club Card to the Client or ban the Client from visiting the Club without any compensation (taking away the Club Card or deactivating it), which shall not be considered as a violation hereof.
5.4. The Service Provider shall:
5.4.1. Issue and provide the Client with the Club Card selected by the Client and activate it;
5.4.2. Ensure proper functioning of sports equipment and fittings in the Club;
5.4.3. Extend the term of the Client’s Club Card as stipulated by the Agreement.
6. Liability of the parties and dispute resolution
6.1. Any disputes that may arise out of or in connection with this Agreement shall be resolved through negotiations between the Parties or their representatives. If the dispute cannot be resolved through negotiations within one calendar month, it shall be resolved through courts within the established jurisdiction and cognisance of such dispute following the procedure determined by the current legislation of Ukraine.
6.2. The Service Provider shall not be liable for any damage caused to the health and/or property of the Client by illegal actions of third parties or the Client themself.
6.3. The Service Provider shall not be liable if the damage to the Client’s health has been caused through a violation of the terms and conditions of the Agreement (including the Rules), non-compliance with the introductory briefing, violation of medical recommendations by the Client, if the Client has contraindications to the receipt of Services due to their health conditions, and if the Client has independent training sessions. The injury shall be certified by an ambulance.
6.4. The Client shall bear full financial liability for damage and losses caused to the Service Provider by damaging its equipment and other property. If the Client causes damage to the property of the Club and/or third parties, including, but not limited to, damage to the appearance of the property of the Club and its performance, the Client shall be liable in the amount of the value of the damaged property. The Client shall reimburse the value of the damaged and/or lost property within ten (10) calendar days upon receipt of the claim.
7. Force Majeure
7.1. Neither the Service Provider nor the Client shall be liable for failure to perform or improper performance of this Agreement where such failure to perform or improper performance resulted from force majeure.
7.2. Force majeure events include the following: natural disasters; epidemics; quarantine; wars; armed conflicts; fire and accidents in the Club’s premises; acts of public authorities that impede or prevent the fulfilment by the Service Provider of its obligations hereunder, significantly affect the condition of the Service Provider as compared with the terms hereof or, in the Service Provider’s opinion, cause the significant adverse effects for the implementation hereof for the Client; situations that can significantly affect the ability to perform the Service Provider’s obligations hereunder; actions of the owner of the Club’s premises, including those resulting in a loss of the Service Provider’s right to use such premises to operate the Club there; renovations in the Club’s premises that were not scheduled by the Service Provider; failures in water supply, sanitation, power supply and air conditioning.
7.3. For the duration of the force majeure, the affected Party shall not be liable for failure to perform or improper performance of its obligations.
7.4. After termination of the force majeure, the term of the Client’s Club Card shall be extended for the duration thereof.
8. Term and Termination; Amendments
8.1. The Agreement shall be valid for the duration of the Services or until its termination on the grounds determined by the terms of the Agreement or the current legislation of Ukraine.
8.2. The Client shall be entitled to unilaterally refuse to receive the Services and terminate the Agreement early by providing a written request to the Service Provider. The Service Provider shall cease the performance of the Agreement and terminate the obligation to provide Services upon receipt of the Client’s request.
8.3. The Service Provider shall be entitled to unilaterally make changes to the Agreement by posting the information about any changes hereto or a new version hereof on the Website. Any changes hereto or a new version hereof shall enter into force upon being posted on the Website, unless another term of entry into force is specified by the Service Provider.
8.4. Any further use by the Client of the Services provided by the Service Provider after posting information about the relevant changes hereto or a new version hereof on the Website shall be considered as the Client’s agreement with the new terms and conditions (new version) of the Agreement.
8.5. If the cases provided for in Clause 5.3.2 or Clause 5.3.3 hereof, the Service Provider shall be entitled to unilaterally terminate the Agreement (and the Services shall be considered to have been properly rendered within the terms and conditions hereof).
8.6. If the Client failed to exercise their right to receive the Services, the Services shall be considered duly provided in accordance with the terms and conditions of the Agreement, regardless of the actual attendance of the Club by the Client.
9.1. In accordance with the requirements of the Law of Ukraine “On Personal Data Protection”, the Client hereby grants their consent to the Service Provider to collect, store, process personal data of the Client and of the persons the Client represents, without any time limit, in the files or personal database, by using them, distribution of personal data, etc.
9.2. The Client consents to the storage, processing (including automated processing), use of any information, which directly or indirectly refers to the personal data of the Client and of the persons the Client represents, for the purpose related to the performance of the Agreement, including for receiving the information on sports and fitness services by the Client, provision via the telecommunication means (e-mail, mobile means, voice calls) of special offers, advertising offers, information on promotions, sweepstakes or any other information on the Client’s activities and the Website functioning, as well as the consequences of fulfilment or non-fulfilment of certain notified conditions (using by the Service Provider of the messenger programs and the phone number specified by the Client in the Application for Joining or notified separately later).
9.3. Employees of the Club shall identify the Client by a photo taken by the Service Provider when issuing the Club Card or provided to the Club by the Client.
The Client grants the Service Provider with the permission to use his photographic image and video image by including them in images and audiovisual works created by the Service Provider, which may be published and/or used on the Website (including on-line broadcasts of the Club), in official groups (communities) of online social media, by the Club’s partners, and by broadcasting via cable network in the Club.
9.4. Children’s presence on the territory of the Club shall be regulated by the Rules. In case of a purchase of a Club Card for a child, the Client shall ensure that the child strictly follows the Rules for children’s stay on the territory of the Club and shall be fully liable for any negative consequences of the actions of the child.
9.5. The Client acknowledges and agrees that execution of this Agreement certifies the following: a) the Client knowingly and voluntarily agrees to any and all terms and conditions hereof; and b) the Client is aware of and fully agrees with the cost of the Services; and c) the health condition of the Client or their child (where the Agreement is signed on behalf of the child and subject to the provision of a standard health certificate of the child) allows the Client or their child to receive the Services, and neither the Client nor their child have contraindications with regard to sports and physical activity.
9.6. Any application of the Client shall be considered duly executed and received by the Service Provider if the following conditions are met: a) the application is made in writing and signed by the Client; and b) the application contains personal data of the Client (full name, address, details of the document certifying the identity of the Client); and c) the application is delivered to the Service Provider at its registered address.
9.7. List of Annexes to this Agreement:
- Annex No. 1 — Club Rules;
- Annex No. 2 — Rules of Conduct and Safety on the Territory of the Club;
- Annex No. 3 — Application for Joining;
- Annex No. 4 — Application Form for Children;
- Annex No. 5 — Medical Contraindications for Attending the Club.
- The price list for the Client is a separate annex.
Details of The Service Provider
FITNESS ZDOROVIA LLC
3 Mechnykova Str., Kyiv, 01601
c/a UA 72 322313 00000 26005000025429 with
Sort code: 322313
EDRPOU (code in the Unified State Register of Enterprises and Organisations of Ukraine) 38799981
Certificate of single tax payer
Series A No. 524628 dated 18 June 2013 at a rate of 5 %
Annex No. 1
to the Public Agreement
for Sports and Fitness Services
1. Club Cards and Services
1.1. A Club Card is a plastic card (hereinafter referred to as the Club Card) issued to the Client under the Agreement on Sports and Fitness Services executed with the Service Provider (hereinafter the Agreement) that identifies the Client when entering the premises of BODYART / FITNESS Sports Club (hereinafter the Club) to use the Services. The Club Card is the only basis for the Client’s to enter the Club (if the Client is unable to present the Club Card, he/she may be denied to access the Club) unless otherwise determined by these Rules.
The Club Card can be suspended only in accordance with the Client’s application for the term of at least 3 calendar days.
1.2. Categories of Club Cards:
- Individual card;
- Corporate card.
1.3. Types of club cards:
- Full-day comfort (7 a.m. to 10 p.m. on weekdays, 9 a.m. to 9 p.m. on weekends).
1.4. Services provided by the Service Provider under the Club Cards to the clients aged 16 and over:
1.4.1. Basic pre-training briefing provided directly at the Club.
1.4.2. Training in the cardio area.
1.4.3. Training in the gym.
1.4.4. Group training sessions according to the schedule.
1.4.5. Use of locker rooms.
1.4.6. Use of safes.
1.4.7. Use of towels.
1.5. Services provided by the Service Provider under the Club Cards to the clients aged 12 to 16:
1.5.1. Basic pre-training briefing provided directly at the Club.
1.5.2. Training in the cardio area (personal training sessions only).
1.5.3. Training in the gym (personal training sessions only).
1.5.4. Use of locker rooms.
1.5.5. Use of safes.
1.5.6. Use of towels.
1.6. Services provided by the Service Provider without issuing the Club Cards to the clients aged up to 12:
1.6.1. Basic pre-training briefing provided directly at the Club.
1.6.2. Training in the cardio area (personal training sessions only).
1.6.3. Training in the gym (personal training sessions only).
1.6.4. Use of locker rooms.
1.6.5. Use of safes.
1.6.6. Use of towels.
1.7. Additional services are not included in the Services within the scope of the Club Cards. Additional services are provided at the request of the Client at an additional fee. The list of such services includes the following:
1.7.1. Personal training sessions.
1.7.2. Additional group training sessions (if this service is not included in the Club Card Services).
1.7.3. Cosmetology and beauty salon services.
1.7.5. Short-term rental of accessories.
1.7.6. Short-term rental of halls (unless there are group classes or personal training sessions scheduled in the halls).
1.7.7. Visiting the bars located in the Club.
1.7.8. Reissue of the Club Card for another person.
1.7.9. Issue of a new Club Card in case of loss of the previous one.
1.7.10. Other types of additional services.
1.7.11. Providing sets of personal training in accordance with the selected type of clip card, which is activated on the day of the first training session but not later than 90 days from the date of payment for the clip card. If the Customer has not started using the personal training set within 90 days from the conclusion of the Agreement, the activation of the clip card is automatic, the validity period in this case is calculated from the date of activation of the clip card. After the expiration of the clip card, it is considered that the Customer has received the Services, and the Contractor – that he has provided the Services properly and in full:
- clip-card for 5 training sessions is valid for 1 month from the moment of the first training;
- clip-card for 10 training sessions is valid for 2 months from the moment of the first training;
- clip-card for 15 training sessions is valid for 3 months from the moment of the first training;
- clip-card for 20 training sessions is valid for 4 months from the moment of the first training.
1.7.12. Providing sets of massages in accordance with the selected type of clip card, which is activated on the day of the first massage but not later than 90 days from the date of payment for the clip card. If the Customer has not started using the massage set within 90 days from the conclusion of the Agreement, the activation of the clip card is automatic, the validity period in this case is calculated from the date of activation of the clip card. After the expiration of the clip card, it is considered that the Customer has received the Services, and the Contractor – that he has provided the Services properly and in full:
- clip-card for 5 massages is valid for 1 month from the moment of the first massage;
- clip-card for 10 massages is valid for 2 months from the moment of the first massage;
- clip-card for 15 massages is valid for 3 months from the moment of the first massage;
- clip-card for 20 massages is valid for 4 months from the moment of the first massage.
1.8. The Client agrees that funds paid for additional services are in no case refundable, including, without limitation, in case of termination hereof.
1.9. A child is entitled attend the Club only if at least one of their parents owns the Club Card. Parents shall be personally responsible for the children within the Club’s premises.
1.10. The cost of the Services depending on the types and categories of Club Cards and the cost of any additional services shall be determined in accordance with the price list of the Club.
1.11. The Club Card and the key to the locker with a numbered key-chain issued to the Client when visiting the Club against the Club Card are personalised and shall not be transferred to and/or used by any third parties.
1.12. The Club Cards are the property of the Club, and the Client shall use them with care.
1.13. The Client acknowledges and agrees that these Rules are subject to changes and revisions by the Service Provider as the Club develops. The Service Provider may introduce new types, kinds and categories of cards, expand, replace and improve the range of services provided under the cards and introduce other Club attendance plans without the consent of the Client. The Client accepts that these Rules may be changed by the Service Provider unilaterally. New versions of the Rules shall be posted on the Website of the Club.
2. General Rules
2.1. The Service Provider shall provide the Services in the Club according to the type of the Club Card:
- on weekdays: 7 a.m. to 10 p.m.;
- on weekends (Saturday, Sunday) and public holidays — from 9 a.m. to 9 p.m.
2.2. The Client shall leave the Club premises by the Club’s closing time or according to the attendance schedule following the type of the Club Card selected by the Client. Overstaying in the Club for more than 15 minutes after its closing shall be considered as an additional stay of the Client in the Club beyond the prescribed time and treated as an Additional Service payable by the Client as per the price list from the 16th minute of overstay at the Club.
2.3. The price list may be changed by the Service Provider, whereof the Service Provider shall notify the Client by posting the relevant information on the Website of the Club or otherwise.
2.4. The Service Provider shall provide the Services with qualified and professional personnel.
2.5. The Club Card shall be presented to the reception of the Club every time the Client attends the Club. The Club staff may also ask for the Client’s identity document. If personal data in the document do not match the same in the Club Card, a Club representative shall be entitled to withdraw the Club Card until all the circumstances are clarified, whereof a report in two copies signed by the person who withdrew the card shall be executed. One of the copies shall be given to the person who presented the corresponding Club Card. The withdrawn Club Card shall remain in the Club until all the circumstances resulting in its withdrawal are clarified.
2.6. During their stay on the territory of the Club, the Client shall observe public behaviour rules, refrain from disturbing other Club visitors, observe cleanliness, hygiene, sanitation, fire safety rules and refrain from creating uncomfortable conditions for other Club visitors. The Client shall leave their outerwear in the wardrobe and stay in the Club premises (except for the entrance lobby, reception) in gym shoes or overshoes. The Client shall not eat any food on the territory of the Club.
2.7. On the territory of the Club, the Client shall not:
2.7.1. Film any videos or take any photos;
2.7.2. Have any type of weapons with them without the permission of the Club management, carry fire weapons, cold arms and any other weapons, as well as enter the Club premises and stay on training grounds with closed and large hand luggage. If requested by the Club employees, the Client shall make such luggage available for a casual inspection by the Club employees in order to ensure the safety of other persons present on the territory of the Club.
2.7.3. Drink alcohol; take drugs; smoke.
2.7.4. Bringing their own drinks (including water) as well as sports food to the territory of the Club for commercial purposes, as well as manufacture, use of and treat the Club staff and visitors with own drinks or sports food.
2.7.5. Distribute, purchase and sell alcohol, narcotic drugs, any medications and/or sports food and drinks and/or dietary supplements without permission.
2.7.6. Bring any animals to the territory of the Club.
2.7.7. Attend in the staff-only areas (both by the Client and the persons under their care).
2.7.8. Train other Club visitors.
2.7.9. Act in a manner that is contrary to generally accepted moral and ethical standards.
2.7.10. Behave indecently and use rude gestures.
2.7.11. Engage in racial, religious, national or any other discrimination.
2.7.12. Behave aggressively towards the staff and visitors of the Club.
2.7.13. Make abusive, loud, offensive statements and threats against any person.
2.7.14. Use loud-speaking devices if they interfere with other persons on the territory of the Club.
2.8. Group training session rules:
2.8.1. Group training sessions shall take place according to the schedule only.
2.8.2. Being late for a group training session shall not be a reason to change the time or the format of the training.
2.8.3. In case of late arrival for a training session by more than 15 minutes, the coach shall be entitled to exclude this person from training.
2.8.4. Mobile phones are not allowed during group training sessions.
2.8.5. Training sessions schedule may be changed by the Service Provider at its discretion upon the Clients’ wishes.
2.8.6. The management may change a group sessions coach at its own discretion.
2.8.7. After completing the training session, the persons who have attended this training session shall return the used equipment to its designated place.
2.8.8. The Clients shall be financially liable for damage to, destruction or loss of the Club’s property.
2.9. The Service Provider shall not be liable for any harm to the health of the Clients resulting from their violation of the rules of conduct in the Club.
2.10. Personal training session rules:
2.10.1. Club visitors are offered personal training sessions for an additional charge according to the Price List. To receive this type of service, the training schedule and cost shall be agreed in advance with the coach (trainer) and paid. Evidence of payment for a personal training shall be the payment receipt issued to the Client.
2.10.2. Personal trainer services shall be provided after 100% prepayment.
2.10.3. The Client may cancel or reschedule a personal training session not later than 24 hours before the commencement thereof (in case of untimely (later) cancellation, the service shall be considered provided).
2.10.4. If the Client arrives for a personal training session as late as 15 minutes or more, the coach (trainer) shall be entitled to refuse to provide the service to the Client, and the Client shall not be entitled to the refund by the Service Provider.
2.11. Provision of massage services:
2.11.1. Clients are offered massage services at an additional fee according to the Price List. To have this type of service, the massage schedule and cost shall be agreed in advance with the massage therapist and paid. Evidence of payment for a service shall be the payment receipt issued to the Client.
2.11.2. The Client may cancel or reschedule a massage session not later than 5 hours before the commencement thereof (in case of untimely (later) cancellation, the service shall be considered provided).
2.11.3. If the Client arrives for a massage session as late as 15 minutes or more, the massage therapist shall be entitled to refuse the Client to provide the service, and the Client shall not be entitled to the refund by the Service Provider.
2.11.4. Upon completing the training, the Client shall empty their locker in the locker room.
2.11.5. If a key with a numbered key-chain to the locker, a badge or a wardrobe ticket is removed from the territory of the Club, lost or damaged, or if a towel or any other property of the Club is lost or damaged, the Client shall reimburse their cost according to the Price List of the Club.
2.11.6. The Service Provider shall not be liable for belongings of the Client or persons under their care that are forgotten, lost, stolen or left unattended on the territory of the Club. In case of any questions about safekeeping of your personal belongings, please address the Club staff.
Annex No. 3
to the Public Agreement
for Sports and Fitness Services
Annex No. 4
to the Public Agreement
for Sports and Fitness Services
Annex No. 5
to the Public Agreement
for Sports and Fitness Services